Sorry about that. First, you can try a couple of things: 1) Save the file/folder to your computer, then try to open them. 2) Make sure you have Adobe Reader to read the files (they are PDFs). If not, you can download it for free from the Adobe website. 3) Check to make sure your computer can open the zipped file. You may need to see if you can get a trial copy of WinZip, also available on their website. If none of these things work or if you've already tried them, just email me directly at teachertam@att.net and I'll email you the files. Sorry for any inconvenience. We'll make sure you get the files one way or another! Tammy

Unfortunately, the files are not available in word. You should be able to save the file to your computer first and then open it. If you still have problems, you can visit the WinZip site where I think you can download a free trial copy of the software. You can also contact the TeachersPayTeachers site and let them know that you have a problem. Thanks for your purchase! Tammy Lee