Linsey .... I contacted the TpT folks about your previous email regarding my product which you said had a corrupt file. I was concerned that if the problem was true.... some other customer might experience the same problem. Here is the following reply I received from TpT"
"Your file will not get corrupted on our server. I was able to download and open it without any problems so the buyer was possibly either not downloading fully or she may have been using the wrong program to open each file. You can have her contact us directly and we can walk her through it and even resend her purchase as an attachment to an email...without her having to unzip it.
Let me know if you have any other questions.
If necessary, reply to this email or login to your account and reply there, where you can also see a complete archive of the conversation. If you're all set, great! Thanks for your patience and we're happy to serve you."
I never did hear back from you so I'm hoping you were able to solve the problem. If not, please contact the TpT folks and they will be sure you get the product you ordered.
I don't know if you noticed.....but I also have one "free" Presidential Election product at my store. You need to download it also.... to go along with the ones you purchased.
Please contact me should you have any other problems. Thanks, Sam Moore
September 11, 2012