I just wanted to make sure that you got the reponse that I posted to you on my Q&A page. I've copied it below just in case you didn't receive it for some reason:
I replied to you on March 8th with this response:
I am so sorry you are experiencing problems. Please send me your email address and I can send the file to you in a different format. We'll see if that works!
March 8, 2012
I apologize if you didn't receive this for some reason. (You can see this response to you if you scroll down on my Q&A page here). If you give me your email address, I can send the file to you in a word document. I've been waiting for your email address and haven't heard anything back from you.
April 14, 2012