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Customer Service Unit - Special Education High School (Print/Digital)
It's finally HERE!!! You will not find any more activities on Customer Service any where else! I use this portfolio in a 4-week club called “Job Club.” Students come to our training from 8-11am, and then attend their job sites from 12-4pm. Each unit in this portfolio has a set of Lecture Notes fo

Also included in: Complete Series Job Readiness Bundle -SPED High School (Print/Google)

$35.00
$20.00
11 Ratings
3.7

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PDF (20.84 MB)

Customer Service Skills Activities
Customer service activities use real-life work situations and examples to teach this job skill. Set of three activities includes worksheets, folded paper project, and card set of 40 questions (use a group activity, warm-up, exit tickets, or writing prompts). Ideal for CTE, work skills, transition-t
$6.50
$5.00
10 Ratings
3.9

Bundle

Career Readiness, CUSTOMER SERVICE SKILLS, vocational, career lessons
Career Readiness Customer Service Skills Why Customer Service is Important Learning to Provide Excellent Customer Service Customer service skills are critical for students to develop because they are so important in the workplace. Employers highly desire em
$2.45
43 Ratings
4.0

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Exceptional Customer Service
This lesson illustrates the need for great customer service and explains how to provide customers with the service they expect. The “soft skills” are discussed and reinforced. A free outline is available that students can use during the presentation. Some videos are linked within this lesson. A Kaho
$5.50
18 Ratings
3.9

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PPTX (20.41 MB)

Customer Service Role Play and Math Tasks
Sweet Shop is a customer service role play and math task product to help students with vocational skills and math skills. There are 4 ways to use this product as follows:#1 Role Play-. Students will role play taking orders, serving and paying for orders. (You will need to provide money for role play

Also included in: Multi-Level Learning Shopping Math Bundle

$5.00
5 Ratings
3.9

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PDF (4.76 MB)

Customer Service unit
In each and every career interest areas, customer service is the cornerstone. Success in the workplace is increasingly dependent on higher levels of literacy skills. One of the best ways to help students gain these skills is to motivate and engage them with curriculum that is related to their inte
$15.00
7 Ratings
4.0

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Sweet Treats Customer Service Task
Sweet Treats Customer Service is a task that students are sure to enjoy and learn important skills. This tasks helps students learn to follow directions, fill orders, total orders, count currency and make change. The task includes 20 visual customer order cards along with candy boxes to fill the or
$5.00
5 Ratings
4.0

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Hospitality - Customer Service - Front of the House
Many pictures:Formal table set up - what goes where on a banquet style place setting like a wedding or evening eventNapkins - what they are, pictures of different foldsGrooming Policies For most corporations (Marriott, Starwood etc.) although brands like W in the Starwood family would probably encou
$4.50
4 Ratings
3.7

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Character for Customer Service
This Customer Service edition is designed for all business, high school, and college use. With a decline in good customer service and people skills, any smart business owner serving the public knows that good service equals customers and profits.
$6.50
4 Ratings
4.0

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Test: Exceptional Customer Service
This is the quiz for the unit on Exceptional Customer Service. The test consists of 25 multiple choice questions. The answer key is on the last page.
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$2.00
4 Ratings
3.9

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DOCX (37.15 KB)

50 Most Powerful Ideas in Customer Service writing prompts
Paul R. Timm's "50 Most Powerful Ideas You Can Use to Keep Your Customers" is a small book with powerful strategies to increase customer service. This is a great option for students interested in hospitality/customer service or as a way for students to learn transferable skills and reading non-fic
$4.00
3 Ratings
3.4

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DOC (57.5 KB)

Exceptional Customer Service Skills
This resource is an interactive PowerPoint presentation (30 slides) that focuses on Customer Service Skills in the workplace. It is a ready to teach package. Also included is a teachers / facilitators document with notes next to slides that has answers and suggested activities while working through
$4.00
2 Ratings
4.0

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ZIP (27.4 MB)

Customer Service Agree/Disagree, Discussion Activities and Journals
Interested in teaching about Customer Service? Buy the BUNDLE and save! This is included as well as over 350 pages of Customer Service curriculum materials! You will receive: 20 "Talk with a partner Discussion Activities" slides ("What is important to customers?") 14 "Agree/Disagree" slides (AGREE/

Also included in: Complete Series Job Readiness Bundle -SPED High School (Print/Google)

$3.50
2 Ratings
4.0

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Customer Service
PowerPoint reviews guidelines for prompt, professional, personal service to ensure repeat clients and client referrals.
$6.00
$5.00
2 Ratings
4.0

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PPT (710 KB)

Basic Customer Service Reference Sheet ~ Spanish that Works
This is a one-page handout on essential customer service expressions in Spanish, based on the practical conversation course "Spanish that Works for You" (available on Amazon and BarnesandNoble.com). The handout includes greetings, expressions of courtesy, phrases for negotiating meaning, questions,
$1.00
1 Rating
4.0

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Front Desk 101 - Customer Service
This is my basics of customer service. The topics it includes are: how to greet a guest phrases (welcoming, departing) getting to friendly how to greet someone when on the phone complaints best actors in the world all the world is your stage guest security addressing the guest grooming Nationa
$1.50
1 Rating
4.0

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Customer Service - Operations - PPT & Worksheet - Business Studies
A nice lesson that teaches the theory behind good customer service. The theory is backed up with good clear examples and numerous activities. This lesson looks at the main advantages of a business offering good customer service and what this could lead to. There are also links to relevant videos. I
$4.00
1 Rating
4.0

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Entrepreneurship 101:  Tips for Providing Excellent Customer Service
The Lesson includes a PowerPoint and 4 activities. The Zip File includes a Glossary, Worksheet and Answer Key. Students can use the Worksheet to follow along with the Presentation. Follow Me to be notified of new teaching resources and great deals by clicking the star up at the top right by my log
$3.00
1 Rating
4.0

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Teaching Guide for Smile: Sell More with Amazing Customer Service
The Teaching Guide for the award-winning book Smile: Sell More with Amazing Customer Service (winner of 8 awards). GET YOUR STUDENTS FIRED UP ABOUT SUCCESS! Short, quick and easy to use and implement, just like the book Smile, this Teaching Guide is perfect for job skills training for high schools a
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Customer Service Unit Bundle (all resources included)
This bundle includes all 6 Customer Service resources:1) Teacher's Guide - provides an overview of each lesson in the Customer Service Unit2) Lessons - Four engaging lessons discussing effective customer service strategies and providing opportunities for student practice3) Student Notes - printable
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Customer Service in Education: At What Cost?
This is an article regarding Customer Service in Education. It argues against the notion that educators are customer service agents, and details the costs to the educators themselves, the schools and the students of appeasing parents versus focusing on the needs deemed most important by the educato
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Customer Service
This is a 72 slide PowerPoint with information gained from the NRF Customer Service study book. It includes information that will cover the customer service exam and has funny videos and anecdotes to accompany the information. I did not create the curriculum, I just designed the PowerPoint and made
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Marketing/Business CTE Customer Service, Sales Techniques Guided Notes & Discus
This unit focuses on Customer Service, Retail Sales, and Sales Techniques. The unit includes guided notes with discussion questions (both a student and teacher version). The following topics are covered: 1. Retail Sales 2. Distribution 3. Customer Service 4. Sales Techniques 5. Types of Consumer
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Customer Service Data Form STEM Technology
This is a trouble ticket or customer service form (graphic organizer) for a student helpdesk crew. This can be used as part of a formal crew or informal class/service learning project. There is a spot in the middle of the page where I normally add our school/team logo, it is blank on this copy. Than
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