What if a Buyer asks me a technical question?

If a Buyer asks you a technical question you do not know the answer to, please ask them to click Contact Us at the bottom of any page on the site to open a ticket. We're happy to help troubleshoot any technical issues and hardware problems! 


If the Buyer rated you poorly or gave you a bad comment based on a technical problem on their end, please let us know so we can assist them and delete the comment and rating — it will not affect your average.


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