What if a Buyer asks me a technical question?

If a Buyer asks you a technical question you don't know the answer, please ask them to click Contact Us at the bottom of any page on the site to open a support ticket. We're happy to help troubleshoot any technical issues and hardware problems! 

If the Buyer rated you poorly or gave you a bad review based on a technical problem on their end, please let us know so we can assist them and delete the rating and review. Once a technical rating or review is removed it will not affect your overall score.


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