Can TpT remove a comment or rating left by a Buyer?
We typically do not remove Buyer feedback, except in a few very limited circumstances- outlined below.
Buyers are allowed to leave negative feedback, as long as the feedback is left in a respectful manner. Comments will be deleted if they:
1) Focus on technical issues (downloading, software issues etc.)
2) Contain abusive or inappropriate language
3) Spam a product’s feedback section
If the comment does not meet one of those criteria, we will have to let it stand.
We are happy to help facilitate a resolution if you'd like. If you need some assistance, feel free to contact us here.
Thank you for understanding and participating in TpT's open marketplace.
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