Can TpT remove a comment or rating left by a Buyer?

We typically do not remove Buyer feedback, except in a few very limited circumstances- outlined below. 

 

Buyers are allowed to leave negative feedback, as long as the feedback is left in a respectful manner. Comments will be deleted if they:

 

1) Focus on technical issues (downloading, software issues etc.)

2) Contain abusive or inappropriate language

3) Spam a product’s feedback section

If the comment does not meet one of those criteria, we will have to let it stand.

We are happy to help facilitate a resolution if you'd like. If you need some assistance, feel free to contact us here.

Thank you for understanding and participating in TpT's open marketplace.

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