“Speaking Clearly to Patients Takes Patience: An Empowering Poem for ESL Medical Assistant’s Students,” was written by Norma Landa Flores, M.A. Speech Communication. The 10 page digital download is available on PDF @teacherspayteachers.com ~
Page 2 is the poem: “Speaking Clearly to Patients Takes Patience,” by Norma Landa Flores. The writing is suitable for students in grades 10 and above and is especially relevant to students who are enrolled in High School, Adult, Community and/or Vocational Training Programs that are not able to include ESL instruction in their curriculum due to a lack of State or Federal Funding. Or, because there is a lack of ESL instructors for their Programs. At the bottom of Page 2 the students will find specific instructions of how to pronounce the consonants [ ʃ ] as in the word Sheet, [ tʃ ] as in the word Cheat, [ s ] as in the word Seat and [ z ] as in the word Disease.
Page 3 consists of 3 Multiple Choice Questions for Discussion Including Student’s Values based on the Poem and provides students with an opportunity to share their feelings about the poem and discuss any similar experiences they have been involved in. This is a great opportunity for oral communication and even presents an opportunity for students to write their own poems or short stories of similar events as those in the poem.
Page 4 Contrasts and Assesses the Articulation of [ ʃ - tʃ - s - z ] Consonant Sounds in six Sentences that are based on ideas in the poem. Page 5 features “Contexts & Standards-Based Criteria for Assessing and Contrasting [ ʃ - tʃ - s - z ] Consonant Sounds in Sentences based on the: FAA-Functional Articulation Assessment © N. L. Flores 2012. Page 5 is the ACCESS, Assessment of Communication Competence & English Speaking Skills form that rates the student’s observable speaking skills in use of eye contact, audibility,pronunciation, grammar, emphasis and communication of message function & intention.
Page 6 features “Contexts & Standards-Based Criteria for Assessing and Contrasting [ ʃ - tʃ - s - z ] Consonant Sounds in Sentences based on the: FAA-Functional Articulation Assessment © N. L. Flores 2012. Pages 7-10, Appendix: Suggestions for the Teacher/Facilitator, (1) lists 5 helpful steps for discussing the poem (2) lists 4 steps for assessing student’s articulation skills and, (3) Establishes the relevancy of this Oral Communication Lesson.
Teachers can download these 10 pages and make handouts and/or transparencies to use with an overhead projector or a computer screen, in order to facilitate a multicultural oral communication lesson with ease and comfort and especially . . .
in an unbiased, standardized way! Help your Healthcare, Medical Assistant, Dental Assistant and Medical Technician students speak English to their patients and coworkers, as clearly as they do in their own native language.
The main purpose to pronounce and articulate English in American Medical situations is that patient’s lives depend on spoken interactions between medical staff and patients. Names, procedures, medications and emergency conditions need to be understood in a clear manner by everyone in a medical setting. Help your students be understood when they speak English for their healthcare jobs and you’ll help them be competent, patient speakers, listeners and communicators. Who knows, the
next life they save may be your own!
You can also order the PDF digital downloads: “The ESL Speaker’s Key to Standard American English Pronunciation,” and “ Practical Pronunciation & Healthcare Communication in English,” by Norma Flores available @teacherspayteachers.com ~These are self-improvement manuals that students can practice with by asking a volunteer American English speaker to be their role model and listener.