This course will assist you in identifying behaviour traits within yourself that could be creating barriers to effective communication both in the workplace and your personal life.
The Powerpoint covers:
Passive, Assertive and Aggressive styles of communication
Ideas for gaining Confidence
The use of I statements to clearly communicate your message.
This is an interactive PowerPoint presentation that contains activities for learners to practice their communication skills.
The10 page workbook looks at different forms of communication and their application in the workforce. It is an interactive lesson that looks at passive, aggressive, assertive and indirect behaviours. There is opportunity for pair work and group work activities and discussion that explores the best way to handle situations.
I have used this with small groups of learners and it has been very well received. The session concludes with students carrying out roleplay activities.