Business Letters - Complaint Letter Fun Activity

Business Letters - Complaint Letter Fun Activity
Business Letters - Complaint Letter Fun Activity
Business Letters - Complaint Letter Fun Activity
Business Letters - Complaint Letter Fun Activity
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41 MB|10 pages
Product Description
In this assignment, students use their skills in writing business letters to create a complaint letter. Students are taught the four parts of a complaint letter--Product, Problem, Consequence, and Action Requested. They are then given an envelope with many cards in it from which they choose blindly. Each envelope is labeled with one of the parts listed above. Each card has a problem, or a product, etc. But...they may not match up just right! An example might be:

Product: Alarm clock
Problem: Tastes really bad
Consequence: My neighbor died
Action Requested: Discounts on future purchases

Students have a great time trying to make a plausible story with the four cards they have drawn, all the while writing it up in proper business letter format.

This lesson is best if students have already studied how to write business letters. You can find my business letter writing unit here.

Included are all full color cards ready to print, labels for the envelopes, and written instructions that can be given to students.

**NOTE: If you have trouble printing the PDF files, go to file, print, click on Advanced, and check the box "Print as image."
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Total Pages
10 pages
Answer Key
Does not apply
Teaching Duration
45 minutes
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