“Business & Professional People’s Pronunciation Improvement,”
by Norma Flores is a 30 page self-tutoring manual for Business
& Professional Non-Native Speakers of English in Everyday, Workplace and/or Educational Oral Communication dialogues. It utilizes the International Phonetic Alphabet to contrast mispronounced sounds for self-tutoring and communication skills improvement.
Pages 2 -12 feature mispronounced workplace dialogues that are clarified by practicing with the specific International Phonetic Alphabet instructions, provided on the same page, of how to pronounce & articulate the confusing words. Also on pages 2 -12, each lesson ends with a sentence that has 3 underlined words. The student reads the sentence aloud while a tutor or teacher listens and gives the ESL speaker feedback in the form of assessment ranging from Excellent ( 3 underlined words appropriate ), Good
( 2 underlined words appropriate,) Risky ( 1 underlined word appropriate,) or Dangerous ( 0 underlined words appropriate.)
Page 2 takes place in a library between a librarian and a library tutor. Page 3 is a discussion between a realtor and her potential buyers. Page 4 shares a broadcast discussion of an earthquake occurrence, between an on the spot news reporter and her news anchor in the studio. Page 5 describes a dialogue between a medical assistant and a patient about the medical assistant’s mispronounced message.
Page 6 is a discussion amongst television viewers about recent developments on the Gaza Strip. Page 7 is a dialogue held amongst several workers about the possibility of getting their wages raised. Page 8 is a teacher’s instructions for a speech about a school activity in which the students need additional clarification. Page 9 is a brief dialogue in which a dental assistant reports malfunctioning equipment to the dentist and other staff members.
Page 10 is a discussion between company accountants and their tax preparer’s forms.Page 11 is a discussion between an auto mechanic and his customer at a radiator shop. Page 12 is part of a lecture a computer science professor delivers to his students in which the students become confused with his English as a Second Language pronunciation of computer parts and procedures.
Each dialogue and discussion is accompanied by click art illustrations to analyze the appropriateness of the words the speaker learns to say clearly and accurately in order to meet the needs of both speaker and participants in their shared environment. The goal is to promote mutual benefit for both speakers and listeners without ridiculing anyone in their communication setting.
Pages 13- 30 contain the “American English and International Phonetic Alphabet Pronunciation and Articulation Guides,” complete directions of where and how to articulate and pronounce the American English Alphabet, Key Words, Numbers, Measures & Weights and of course, Money.
“Clarifying Confusing Pronunciation in Everyday Speaking Situations,” is a must have digital download for any professional or business person or for students preparing for their workplaces, to use as a reference key and open the door to business communication opportunity. The lessons are recommended for students in grades 10-12 and Adult ESL classes.