Career Readiness, Employment, PHONE SKILLS, Vocational, Careers

Career Readiness, Employment, PHONE SKILLS, Vocational, Careers
Career Readiness, Employment, PHONE SKILLS, Vocational, Careers
Career Readiness, Employment, PHONE SKILLS, Vocational, Careers
Career Readiness, Employment, PHONE SKILLS, Vocational, Careers
Career Readiness, Employment, PHONE SKILLS, Vocational, Careers
Career Readiness, Employment, PHONE SKILLS, Vocational, Careers
Career Readiness, Employment, PHONE SKILLS, Vocational, Careers
Career Readiness, Employment, PHONE SKILLS, Vocational, Careers
Product Rating
Product Q & A
File Type

Compressed Zip File

Be sure that you have an application to open this file type before downloading and/or purchasing.

2 MB|25 pages
Share
Product Description
Answering and Speaking on the Phone at Work
Career Readiness

This is a complete learning package designed to teach students how to properly answer and speak on the phone at work.

Objectives: Students will be able to:
• Explain why it is important to learn to answer and speak on the phone at work professionally.
• Describe how to properly answer the phone.
• Identify things you shouldn’t do or say when speaking on the phone.
• Explain what should be done and said when taking a message, transferring a call, and placing a caller on hold.

Included:
1. Detailed lesson plan.
2. PowerPoint Presentation
3. Reading Comprehension Worksheets
4. Analysis, Answering a Phone Call At Work
5. Practice Worksheet: Taking a Message
6. Practice Worksheet: Transferring a Call
7. Practice Worksheet:: Placing a Caller on Hold
8. Assessment


Other Helpful Lessons:

LEARNING TO COMPLETE FORM W-4

Workplace Documents

Starting a New Job, Five Steps to Success

CRITICISM AT WORK

SEXUAL HARASSMENT IN THE WORKPLACE

Feedback is Greatly Appreciated
Thank You
Michael K. Powell
Total Pages
25 pages
Answer Key
N/A
Teaching Duration
N/A
Report this Resource
Loading...
$1.95
Digital Download
More products from Career and Life Skills Lessons
Product Thumbnail
$0.00
Product Thumbnail
$0.00
Product Thumbnail
$0.00
Product Thumbnail
$0.00
Product Thumbnail
$0.00
$1.95
Digital Download
Teachers Pay Teachers

Teachers Pay Teachers is an online marketplace where teachers buy and sell original educational materials.

Learn More

Keep in Touch!

Sign up