The Teaching Guide for the award-winning book Smile: Sell More with Amazing Customer Service
(winner of 8 awards). GET YOUR STUDENTS FIRED UP ABOUT SUCCESS! Short, quick and easy to use and implement, just like the book Smile, this Teaching Guide is perfect for job skills training for high schools and colleges, school-to-work programs, DECA, school stores, vocational classes, back to work and business classes, entrepreneurial programs, adult education, special education, and more.
For High School, College, Adult Education, Professional Development
Softcover. 16 pages
* 1 Teaching Guide for Smile: Sell More with Amazing Customer Service
Bring Smile: Sell More with Amazing Customer Service into your classrooms to help prepare young people for a job or to get a head start in their career with this Teaching Guide.
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CREATED BY TEACHERS FOR TEACHERS
Any student, no matter what her field of interest, will see life-long results from the information in this book. Short, quick and easy to use with exciting lesson plans guaranteed to get students motivated about customer service, this teaching guide, along with the book Smile: Sell More With Amazing Customer Service, is the essential resource for any teacher wanting to give their students the invaluable professional skills so often overlooked in traditional education.
Packed with entertaining role-playing exercises, activities, worksheets and classroom tips, this indispensable guide was written by teachers, for teachers with proven teaching techniques that will help students bring the real-world game plans outlined in Smile into everyday practice.
With this teaching guide, help students get immediate results...
• Land better interviews, skyrocket sales and donations and make more money
• Represent themselves in a competent, friendly and professional manner that will impress employers and delight customers, patients and donors
• Master strategies for conflict-resolution, useful for any situation from unhappy customers to difficult co-workers
If you have trouble getting your students interested in their professional development or need an effective method for teaching job skills that will leave a lasting impression, then this guide and the companion book Smile, are for you. This is an excellent classroom tool.
Get the most out of Smile: Sell More With Amazing Customer Service and buy this invaluable Teaching Guide today!
Table of Contents
Complete a Customer Service Survey
Implement in the Real World
Be a Mystery Shopper
Customer Report Card
Make It Stick
INCREASE SALES OR DONATIONS, STARTING TODAY!
Looking for job skills training? This Teaching Guide is the answer! Purchase this Teaching Guide today to give your students a huge head start in their career.