Communication Skills: Emotional Emails > Write Words that Work to Get Results

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Let’s get personal. There are times we need to express our angst—in writing. When a person’s conduct, or a situation upsets us—an email can be your messenger of mercy. Written words can cause awareness or bring resolve. Constructing an EmoTiOnAL eMaiL can be challenging. Write words that work > AND that get results NOW.

* Guidelines for Content Management
* Examples & Extensive Word lists
* Step-by-Step Writing Instructions
* Outline Format for Quick Comprehension

Don’t get personal — go professional. Let this book show you how!
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37
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Communication Skills: Emotional Emails > Write Words that