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Customer Service - Operations - PPT & Worksheet - Business Studies

Customer Service - Operations - PPT & Worksheet - Business Studies
Customer Service - Operations - PPT & Worksheet - Business Studies
Customer Service - Operations - PPT & Worksheet - Business Studies
Customer Service - Operations - PPT & Worksheet - Business Studies
Customer Service - Operations - PPT & Worksheet - Business Studies
Customer Service - Operations - PPT & Worksheet - Business Studies
Customer Service - Operations - PPT & Worksheet - Business Studies
Grade Levels
Product Rating
4.0
1 rating
File Type

Compressed Zip File

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866 KB|12 pages
Product Description
A nice lesson that teaches the theory behind good customer service. The theory is backed up with good clear examples and numerous activities. This lesson looks at the main advantages of a business offering good customer service and what this could lead to. There are also links to relevant videos. I have also included a detailed worksheet that covers key questions based around this topic. Perfect for the operations topic in Business Studies.
Total Pages
12 pages
Answer Key
N/A
Teaching Duration
N/A
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