This page is designed to help out with frequently asked questions and to offer some trouble shooting tips.
Some of the answers also have links. Hopefully, this will help to move things along more quickly for you so that you can get on with what’s important – creating!
(The information below is the same as the download packets and contains clickable links.)
***ZIP FILE HELP***
I cannot open the zip file. What can I do?
Even if you are usually able to open a zip file, sometimes your computer can give you an error message that prevents you from opening other files.
Here are some things you can try:
-open the files in a different browser
-check that your security settings are not preventing you from opening certain files
-ensure that your zip opening software is updated
If this doesn’t help, then zip file help page has some specific help for solving download/zip opening issues:
CLICK HERE TO GO TO ZIP FILE HELP
If none of this helps, then you’ll need to take out a ticket with TPT so that they can give you some technical help:
CLICK HERE TO GO TO TPT TECHNICAL ASSISTANCE
I need a specific image. Can it be added to one of your sets?
Images that sets can’t do without can be added to existing sets. The list is long and it takes time but there is a form specifically for graphic additions. This helps us to keep track of them all:
-Suggestions form for additional images
***SUGGETSIONS FOR NEW SETS***
There is a specific set I would love to see. Can you create it?
I love to hear new ideas and have a specific form where you can offer your suggestion.
Due to the volume of ideas, I can't guarantee that I will be able to complete sets but everything on the form is considered. Thanks for taking the time to offer your ideas!
-Suggestions form new clip art sets
Need a specific image or have another question? Then TAKE ME TO EDUCLIPS Q&A PAGE
©Educlips LLC 2017