Students love this project! They choose a business that they patronize often, and evaluate the company's customer service structure. They are asked to reflect on the business' customer service delivery.
Some questions that are asked:
- What (2) things does this business do that separates itself from the competition?
- What do people think when they first see this company's product, and what impressions do they form?
- How do people feel at this business?
You will get a printable PDF version of this file, along with a link to "Make a Copy" of a completely editable version on Google slides.
Note: this is also included in The Customer Service Bundle
, and also a part of the grander unit, The Complete Series
, which includes every resource currently in this store.