Do you have students who need to learn English for the hospitality industry? This download is for you! I originally developed these lessons for true beginners who are interested in entry-level positions in a hotel or resort, such as housekeepers, room attendants, pool boy and gardeners.
The lessons use a mixture of learning activities, including roleplaying practical situations and issues that might arise, fun games and activities and assignments to check their development.
After following the complete course students are able to have simple interaction with guests in and around the hotel. They will also be able to identify issues, complaints or questions that the guest might have and are able to respond to it.
This free lesson plan is included as part of my English for Hospitality Students bundle (online later this month).