This is a theory test composed of multiple choice and true/false questions. There are a total of 238 questions covering all of the material in a comprehensive Word textbook. Unlike the publisher's test banks, which often include simplistic questions like "Which tab contains the XXX button?", these questions are designed to test a student's understanding of the software and are meant to be completed while actually working in the software. I believe this is a more appropriate way to test in software applications--determine a student's ability to find answers of "figure things out" and use critical thinking skills rather than just memorizing feature names or locations of buttons. Many of the questions, in fact, can probably be answered only by actually trying things in Word. This kind of testing mimics the way that an individual might actually use the software on the job.
I used these as six individual tests but have combined them here into a single document with headings on each section describing the features included in that section. The answer key is found on the last page of the test bank. It is a Word 2010 document using automatic numbering, which means that questions could be chosen to "build" a new test directly from the document without having to rekey anything.
Although the test was written specifically for Word 2010, many of the questions would work as is or with minor editing for both Word 2007 and 2013.