It seems like everybody wants to see the counselor, and sometimes it's difficult to tell which requests are actual emergencies and which ones could wait until later. The "Need Some Help?" system gives students the opportunity to judge the severity of their needs before they request the counselor's assistance. Their requests are also color coded by severity, so you can quickly prioritize which kids you should see first.
Although this system was created specifically for counseling, it can be used as-is by most support staff (social workers, school psychologists, etc.), and should be easy to adapt for use by any educator.