Oral Communication Skills: Cope with Passive Aggressive Conflicts & Succeed !

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0.82 MB   |   19 pages

PRODUCT DESCRIPTION

Passive Aggressive Communication is a prevalent communication disorder. These messages are not only challenging, but are extremely difficult to recognize. Learn how passive-aggressive behaviors are expressed, and how to cope with this type of conflict successfully.

Book Highlights:
* Types of Passive-Aggressive Messages
* Clarify Misunderstandings with Perception Checks
* Examples & Ideas to Communicate Successfully
* Proactive Solutions for the Win-Win Approach
* Discussion Points

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Total Pages
19
Answer Key
Does Not Apply
Teaching Duration
2 Days

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Oral Communication Skills: Cope with Passive Aggressive Co