"If your English/ESL students are terrified of speaking English over the phone, then download one of our realistic phone call challenges. We provide a scenario and a script to enact a real life conversation.
In this intermediate challenge, your student will be faced with a very common scenario: having his/her credit card blocked after suspicious activity. The student must use -- and the partner/teacher must verify--the information provided on the script to get through the call.
Please search our store to find the tailor-made scoring rubric for this activity FREE: "Phone call challenge scoring rubric"