12 roleplay cards for issues that could arise related to restaurants, plus a map of where to place students for the roleplays. Give all the students their cards privately and circulate to answer any questions. Students should not show their cards to each other. Then have the students outside the restaurant start the roleplay. Once they have been seated in the restaurant or moved past it, the waiters take over, then the other customers, then the manager. So this is several roleplays rolled into one, and all students need to be attentive at all times to be able to jump in as unexpected events take place.