Trusting students to run a school-based enterprise can be exhausting and nerve-wracking. The best defense to disaster is training.
This is a training document for how students answer the company's telephone. It's teaching telephone etiquette as well as delegating the responsibilities.
Downloadable in MS Word so you can customize and make it your own.
Enjoy, give me feedback, possible topics you'd like to see, and check back for more products!