Technical Writing is a valuable skill across multiple fields. This product includes a handout with notes for constructing workplace memos and for formatting sensitive business communications. The projects are an exercise in cooperative learning, critical thinking and instructional presentation. There is a multiple choice/True-False "following directions" activity and a complaint letter that assesses understanding the components of a business letter. The activity examples pertaining to technical writing samples may be used as quizzes or portions of an exam and are templates for constructing additional similar assessments.