It's tough enough for teachers and school administrators to teach kids, but add in having to deal with angry, upset, emotional, and even abusive parents, and the stress levels, and challenges are huge.
The most common concern on the part of teachers is dealing with either uncommitted parents, or parents who are resistant, and emotional.
Written specifically for educators "on the firing line" the skills in this book will help you shorten the time you have to spend with difficult parents, reduce the intensity of their emotions, and turn around difficult parent interactions so you can move past the emotions, and enlist the help of parents for the benefit of their children.
With over a hundred and twenty techniques and strategies that go way beyond "smiling" and being nice, you'll learn how to get control of difficult conversations, how to set limits, how to get parents to stop talking AT you and start talking WITH you.
Based on decades of work in Psychology and Psycholinguistics, the skills you will learn are practical, learnable, and they work, having been tested by thousands of people attending our seminars and reading our other books.
Specially priced for teacherspayteachers, this PDF version is an exact replica of the "in print" version. It's also available in print format (amazon is a good place to look), and in Kindle version.
This book will be useful to ALL school and school board personnel, including teachers, principals, superintendents, trustees, and support staff in schools who often bear the brunt of angry parents. Printable on your own printer, or read it on your computer or tablet. Ideal as a basis for conducting in service and professional development activities, since it's based on a seminar format.