Grade Levels
Resource Type
PDF (2 MB|353 pages)


With The Power of Business Process Improvement to lead the way, business managers will have the power to help their business stay competitive and responsive to customers, as well as nimble and resilient." --The Work Style Magazine

Book Description

Every business process in every organization can be improved—made better, faster, more efficient, more cost-effective, and more flexible to changing business needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle.

The Power of Business Process Improvement proves that even sweeping BPI initiatives don’t have to be complex, time-consuming projects. This incredibly practical book, written for the layperson, cuts through lengthy, technical explanations with a 10-step method designed for busy professionals with real-world problems. Starting with simple tools to help the reader develop a process inventory, author Susan Page shows how to:

• Prioritize processes
• Map processes
• Estimate times and costs
• Apply improvement techniques
• Create internal controls
• Develop metrics
• Test new processes and rework them as necessary
• Implement the changes
• Gain recognition
• And more

A far cry from the complicated, theory-laden books on the market, the clear and practical approach in The Power of Business Process Improvement will leave colleagues energized, focused, and well-equipped to take their organization to the next level.

Total Pages
353 pages
Answer Key
Teaching Duration
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