The purpose of this manual is to provide easy-to-follow instruction in peer mediation training for youth workers and other group leaders who are not formal trainers or who have little training experience. The training material presented on these pages are the authors’ original creation.
Benefits: What’s in it for me? This mediation program . . .
Is a behavior modification program that is a . . .
low-cost and high-results way to eradicate conflict peacefully.
Is convenient: You are the Trainer. This mediation program will be available year-round, not just an hour session or lecture that fades over time.
It’s a mediation program to call your own ! ! !
The trainers may train any number of participants at a time and at any time that works well with their schedules.
Is an effective alternative to . . .
__ Bullying __ Social Isolation __ Violence __ Fighting __ Verbal Violence __ Rumors
Saves time, energy, and cost spent on conflict by REDUCING . . .
__ Punishment __ Suspensions __ Expulsions __ Physical Damage __Property Damage
Prepares youth to participate as
a part of the solution—versus — a part of the problem
Is an investment in the future. We provide the information and forms needed to set up, administer, and maintain an effective In-House Youth Peer Mediation Program.
Included in Training
This mediation program provides eight 2-hour training sessions. Through this proven Train-the-Trainer (TtheT) approach, participants are educated in the following:
Skills and theories of mediation
Practical conflict management
The causes of conflict
Conflict management styles
Dealing with angry people
Cross-cultural mediating skills
Co-mediating and mediating solo
Mediating techniques: the art of neutrality, the art of questioning, and the art of listening
Writing a workable agreement
Realistic role plays for hands-on practice
Critical thinking, communications, and public speaking skills
A Prevention Approach Problems should be prevented. However, over 85% of the dollars spent to help people is spent after the problem happens. Little is spent to prevent the problem from happening in the first place. Mediation is a prevention tool. It attempts to prevent the problem form happening.
About the Authors
Although the authors are interested in world peace, they believe that it must start within us all, and learning mediation skills is a tremendous step in that direction. They have mediated a variety of situations such as:
Court cases School and neighborhood disputes Race riots and racial conflicts
Gang wars Parent and teen conflicts Child custody disputes
Board conflicts Landlord and tenant disputes Organizational/workplace conflicts