Use this handout to review the different kinds of listening--appreciative, critical, deliberative, and empathic. Have students watch Bud Abbott and Lou Costello in "Who's on First." This video clip is now in the public domain and can easily be found through a simple internet search. You can also try this website http://www.youtube.com/watch?v=kTcRRaXV-fg. As they are watching the video clip, the students should attempt to fill in each of the baseball positions mentioned in the video clip.
The goal is to assess how good a listener each student is. I typically, play the video twice. This video clip is a good example of critical listening or listening for information. Next, students should try to find examples of appreciative, deliberative, and empathic listening. I've attached my definitions of the various kinds of listening.
Appreciative Listening—listening to enjoy or appreciate a speaker’s message or performance on an artistic level.
Critical Listening—listening to comprehend ideas and information in order to achieve a specific purpose or goal; comprehensive listening
Deliberative Listening—listening to understand, analyze, and evaluate messages so you can accept or reject a point of view, make a decision or take action.
Empathic Listening—listening to understand, participate in, and enhance a relationship; it develops understanding of the meanings and feelings expressed by a sender.