Customer Service & Sales - Course Study & Review Materials

Description

UPDATED!!! 4/9/2024: A google quiz is now available for students to take with new questions available.

Created based off student experiences taking the NRF Rise Up Customer Service & Sales certification course, these materials were created to help students study and feel more confident when taking their certification test! These can be used as review or study tools when instructing the course.

THESE MATERIALS ALONE DO NOT CERTIFY THEM. They must sign up and complete the course and certification test in order to become NRF certified.

Materials include

4 Guided Notes Sections with Slides
Vocabulary Sheet
Knowledge Checks for each notes section
Calculating Percentages & Sales Worksheet
50 question practice test
24 question Google Survey Quiz
Answer Keys!

Customer Service & Sales - Course Study & Review Materials

Name: Customer Service & Sales - Course Study & Review Materials
Brand: FCS for the Win
SKU: 10111368
Price: 7.50 USD
Availability: InStock
Rating: 4 (2 reviews)

Rated 4 out of 5, based on 2 reviews

4.0 (2 ratings)

FCS for the Win

335 Followers

$7.50

Highlights

Digital downloads

Google Apps

Grades

Not Specific

Subjects

Business

Save even more with bundles

Customer Service & Retail Course Review Bundle

Bundle of the Customer Service & Foundations of Retail Course Review Materials.Save and bundle to help prepare your students for testing!Both bundles aim at providing students with a general overview of learned materials from NRF and focus on major concepts and topics. Both bundles contain the f

Price $11.75Original Price $15.00Save $3.25

Description

UPDATED!!! 4/9/2024: A google quiz is now available for students to take with new questions available.

THESE MATERIALS ALONE DO NOT CERTIFY THEM. They must sign up and complete the course and certification test in order to become NRF certified.

Materials include

4 Guided Notes Sections with Slides
Vocabulary Sheet
Knowledge Checks for each notes section
Calculating Percentages & Sales Worksheet
50 question practice test
24 question Google Survey Quiz
Answer Keys!

Similar Products: Foundations of Retail

Report this resource to TPT

Reported resources will be reviewed by our team. Report this resource to let us know if this resource violates TPT's content guidelines.

4.0

Rated 4 out of 5, based on 2 reviews

2
ratings

All verified TPT purchases

Don't Hesitate - This Bundle Has it All!

Rated 5 out of 5

January 23, 2026

Met expectations

Great value

FCS for the Win does a fantastic job with their resources. I purchased both this and the NRF Retail Industry Fundamentals package, and they are exactly what I was looking for. Sometimes, you purchase resources and are disappointed with what is on the other side of the download. This is NOT THE CASE!!!! These resources are the best downloads I have purchased so far. Comprehensive and thorough.

Amanda D.

2 reviews • Ohio

Grades taught: 10th, 11th, 12th

Rated 3 out of 5

November 26, 2023

Question - i just downloaded & reviewed this to use to prepare my kids for the CS&S certified specialist exam. I don’t see answer keys ( do you have them now?) but also don’t see practice tests as stated in your preview ? Maybe this wasn’t what i was looking for but want to be sure asap. I did pay $7.50 for me a big outlay. Thank you. I’ll be sure to put a review after the kids use it. But right now I dont have much and don’t have time to create a key. Thanks !

Cara M.

2 reviews

Grades taught: 9th, 10th, 11th, 12th

Response from

FCS for the Win

(TPT Seller)

Nov 27, 2023

My Apologies! I added the files to the folder. Please do no hesitate to reach out if you experience other issues! Georgia (bretzgeorgia@gmail.com)