Percent Increase and Decrease Quiz
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Office Message Taking Simulation (Business Customer Service Telephone Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice message taking skills in a business setting. Students write message slips for a supervisor using four scenarios - telephone call, walk-in visitor, meeting request, and urgent message. Utilize provided digital or print message slips. Versatile to use in many classes - business, communications, life skills, CTE, fami
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Telephone Office Skills Mini-Unit BUNDLE (Business, CTE, Life Skills)
Telephone Etiquette Skits (Develop Business & Life Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice telephone etiquette. Students create two role play scenarios (one good and one bad) following business industry standards. Students evaluate skits using a graphic organizer to identify effective and ineffective telephone etiquette. Versatile to use in many classes - business, communications, life skills, CTE, famil
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Telephone Office Skills Mini-Unit BUNDLE (Business, CTE, Life Skills)
Text & Telephone Call Practice (Business & Customer Service Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice telephone etiquette. Students assume the role of an entrepreneur who needs to reschedule a customer appointment. Students complete a 2 page graphic organizer to practice writing a professional text and making a professional phone call following business industry standards. Versatile to use in many classes - business
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Telephone Office Skills Mini-Unit BUNDLE (Business, CTE, Life Skills)
Customer Issue Skits (Business, Office, Customer Service, & Life Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice handling customer issues. Students create three role play scenarios following business industry standards. Students evaluate skits using a graphic organizer to learn how to use the LEAST framework to handle customer problems that businesses commonly experience. Versatile to use in many classes - business, communica
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Customer Service Skills BUNDLE (Business, CTE, Career & Life Skills, FCS)
Voicemail Greeting Recording Simulation (Business & Telephone Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice creating a voicemail greeting audio recording in a business setting. Students write their voicemail greeting script and use commonly available technology to create an audio recording of the telephone voicemail greeting. Versatile to use in many classes - business, communications, life skills, CTE, family consumer s
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Telephone Office Skills Mini-Unit BUNDLE (Business, CTE, Life Skills)
Leaving Voicemail Messages Simulation (Business & Telephone Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice creating voicemail messages for five business scenarios. Students write their voicemail message scripts and use commonly available technology to create an audio recordings of the telephone voicemail messages. Versatile to use in many classes - business, communications, life skills, CTE, family consumer science, hos
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Telephone Office Skills Mini-Unit BUNDLE (Business, CTE, Life Skills)
Customer Service & Sales - 1.1 Retail Overview
This Package includes the following for Section 1.1: Teacher Script for 30 minute lessons that go along with the powerpoint provided as a teacher resource by the NRF. Worksheets with answer keys for each Section A Section 1.1 study guide with key terms, questions, and scenarios, and a quiz that covers all parts of section 1.1.
10th - 12th, Adult Education
Script Bundle for Secondary Educators (Middle School and High School)
Unlock the power of effective communication with our "Script Bundle for Educators." This comprehensive collection of ten meticulously crafted teacher scripts equips you with the confidence and language to navigate challenging discussions with parents and students. As an educator, you understand that clear communication is essential for fostering a positive and collaborative learning environment. This bundle is your go-to resource for addressing sensitive topics with professionalism, empathy, and
6th - 12th
Business Case Study: Techy Teens
A business case study on a student run business. This Case Study offers business objectives, challenges faced, strategies implemented, results, and discussion questions for your class.
9th - 12th
Business, Computer Science - Technology
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