Percent Increase and Decrease Quiz
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Office Message Taking Simulation (Business Customer Service Telephone Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice message taking skills in a business setting. Students write message slips for a supervisor using four scenarios - telephone call, walk-in visitor, meeting request, and urgent message. Utilize provided digital or print message slips. Versatile to use in many classes - business, communications, life skills, CTE, fami
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Telephone Office Skills Mini-Unit BUNDLE (Business, CTE, Life Skills)
Telephone Etiquette Skits (Develop Business & Life Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice telephone etiquette. Students create two role play scenarios (one good and one bad) following business industry standards. Students evaluate skits using a graphic organizer to identify effective and ineffective telephone etiquette. Versatile to use in many classes - business, communications, life skills, CTE, famil
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Telephone Office Skills Mini-Unit BUNDLE (Business, CTE, Life Skills)
Text & Telephone Call Practice (Business & Customer Service Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice telephone etiquette. Students assume the role of an entrepreneur who needs to reschedule a customer appointment. Students complete a 2 page graphic organizer to practice writing a professional text and making a professional phone call following business industry standards. Versatile to use in many classes - business
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Telephone Office Skills Mini-Unit BUNDLE (Business, CTE, Life Skills)
Customer Issue Skits (Business, Office, Customer Service, & Life Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice handling customer issues. Students create three role play scenarios following business industry standards. Students evaluate skits using a graphic organizer to learn how to use the LEAST framework to handle customer problems that businesses commonly experience. Versatile to use in many classes - business, communica
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Customer Service Skills BUNDLE (Business, CTE, Career & Life Skills, FCS)
Voicemail Greeting Recording Simulation (Business & Telephone Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice creating a voicemail greeting audio recording in a business setting. Students write their voicemail greeting script and use commonly available technology to create an audio recording of the telephone voicemail greeting. Versatile to use in many classes - business, communications, life skills, CTE, family consumer s
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Telephone Office Skills Mini-Unit BUNDLE (Business, CTE, Life Skills)
Leaving Voicemail Messages Simulation (Business & Telephone Skills)
Looking for ways to incorporate 'real world' simulation, increase student engagement, and develop career readiness and soft skills? In this hands-on simulation, students practice creating voicemail messages for five business scenarios. Students write their voicemail message scripts and use commonly available technology to create an audio recordings of the telephone voicemail messages. Versatile to use in many classes - business, communications, life skills, CTE, family consumer science, hos
7th - 12th, Adult Education, Higher Education
Business, For All Subjects
Also included in:Â Telephone Office Skills Mini-Unit BUNDLE (Business, CTE, Life Skills)
Sports and Entertainment Marketing Press Conference Project
Students will play the role of college athletic director, coach, and athletes or general manager, coach, and professional athlete in this press conference project that allows for student choice in scenario and script creation. Students will select an athletic or event scenario, create a script and a press kit, press conference name tents, a press conference backdrop, and assign speaking roles. At the conclusion of the project, students will act out their press conference in class. The teacher pl
9th - 12th
Business
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