I originally created this document just for myself to avoid conflict at work, but quite a few of my coworkers had seen it hanging near my desk and asked me to send it to them so they could use it as well. So I thought, why not let others benefit too? The document contains two checklists, including several questions you must answer "yes" to and questions you must answer "no" to before sending any work email. There is also a list of 17 written correspondence tips for the work environment. To be