How does your school help and keep track of technical issues?
Does your school provide technical support or a help desk for the school or district?
Are students involved?
This packet is designed to get you started in implementing a student lead help desk.
It can be informal (in one class or library) or formal (for the building or after school).
This download includes: Job Descriptions, Technical Process, Knowledge of Customers, Types of Support, Goals Sheet, and Forms that help you get started i