Session 2 of the Increase the Jolly Leadership Program focuses on Setting Performance Expectations. Before leaders can monitor progress, offer guidance, or hold their team members accountable, they need to be able to clarify what's expected of each individual. Clarifying expectations minimizes confusion, conflict, and rework and sets team members up for success. Increase the Jolly is a leadership program focused on five critical skillsets: Strengthening Trust, Performance Expectations, Apprec