Care Learning
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Georgetown, Pulau Pinang, Malaysia
About the store
Hospitality Lecturer with background for more than 13 years of teaching hospitality. Solid teaching hospitality education especially hotel management and food & beverage in university in Indonesia and Malaysia.
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Guest Supplies Control System Student Exercise
This student exercise is focused on how housekeeping staff be able to implement a simple control system of guest loan items. Many times, hotel supplies that loaned to the hotel guests are either missing, stolen, or damage on which hotel owners and management experienced a revenue loss.
This log sheet is easy to follow and provide a correct timeline everytime a guest call and asking to borrow an item. With the correct data keyed in, any future dispute or guest complaint can be minimize.
Higher Education
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About the store
Experience
Hospitality Lecturer with background for more than 13 years of teaching hospitality. Solid teaching hospitality education especially hotel management and food & beverage in university in Indonesia and Malaysia.
My own education history
MBA in Hospitality Administration, Johnson and Wales University
BSc in Hospitality Management, Johnson and Wales University
HOSTA Hotel School, Switzerland
Additional biographical information
Teach hospitality courses:
Food and Beverage Cost Control, Food and Beverage Management, Accommodation Operations Management, Front Office Management, Human Resources, Managing Guest Experience, and Introduction to Management.
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