Hospitality Lecturer with background for more than 13 years of teaching hospitality. Solid teaching hospitality education especially hotel management and food & beverage in university in Indonesia and Malaysia.
Restaurant Business Plan Rubric is a great tool for a lecturer to grade assessment fairly based on specific and measurable criteria specifically created for this task.
Video Making Marking Rubric is a great way to assess student work based on measured criteria that essential in determine the quality of work and student fair assessment.
This training module is a great learning source for any new front desk staff or students of hospitality college. It included 12 lessons (36 pages) complete with exercises, guest-staff conversation, homework, and other information pertaining front desk operations, procedures, tasks, and customer service aspect. This practical module is easy to read and enables the reader to gain knowledge of hotel front office operation.
This poster is great to be displayed in your office or in the corner of your kitchen.
Being aware in maintaining good and acceptable food cost is very important task for any food service manager and even the owner. With this simple 5 steps, manager could implement them in any restaurant setting, coordinate with cooks and staff in working together to improve bottom line.
Running a restaurant is one challenging job where a restaurant managers or owners must focus on many things such as food cost, beverage cost, etc. Having a great employees is crucial in running a successful operation.
Managing your employees can be done in better ways. This tips is created based on my experiences working in several restaurant and other food service establishment in Europe and America. Your staff is great asset that you need to taking a good care. With a great and consistent de
This marking rubric is an easy tool to use and enables lecturer to mark students with its correct marking specification and explanation. By having this tool, lecturer might be able to minimize any errors and unnecessary corrections due to unclear/ vague marking.
This student exercise is focused on how housekeeping staff be able to implement a simple control system of guest loan items. Many times, hotel supplies that loaned to the hotel guests are either missing, stolen, or damage on which hotel owners and management experienced a revenue loss.
This log sheet is easy to follow and provide a correct timeline everytime a guest call and asking to borrow an item. With the correct data keyed in, any future dispute or guest complaint can be minimize.
Receiving food items guidelines is very easy to understand modules not just for students but also suitable if you are just starting your family food service business.
You can do it your self and very easy to follow. By doing this you could help to minimize receiving damaged goods, safe your money and helps to create a profitable business. Good Luck!
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About the store
Experience
Hospitality Lecturer with background for more than 13 years of teaching hospitality. Solid teaching hospitality education especially hotel management and food & beverage in university in Indonesia and Malaysia.
My own education history
MBA in Hospitality Administration, Johnson and Wales University
BSc in Hospitality Management, Johnson and Wales University
HOSTA Hotel School, Switzerland
Additional biographical information
Teach hospitality courses:
Food and Beverage Cost Control, Food and Beverage Management, Accommodation Operations Management, Front Office Management, Human Resources, Managing Guest Experience, and Introduction to Management.
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